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SIMODRIVE Converter system: 611U Hr - CAN Bus / Robox - missing konfiguration entry in "SimoCom U"

Hello,
in Software SimoCom U can not configure the CAN-BUS option module.
According to the message of the fieldbus is interrupted (Error 827 Fieldbus not in state Data Exchange).
I am assuming that the firmware of Robox card has been deleted. maybe someone has the .cfw from ROBOX AS3015.002 are somewhere on a server?
On the supply side of Robox the model is no longer performed.
king regards

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Answers(1)

CAN Bus Configuration Issue in SimoCom & Robox AS3015.002 Firmware

Hello,

The error "827 Fieldbus not in state Data Exchange" typically indicates a communication problem with the CAN bus or the Robox card itself. Your suspicion of corrupted Robox firmware is a valid starting point, especially if the Robox model is no longer supported.

Unfortunately, I cannot directly provide firmware files (.cfw) due to licensing and distribution restrictions. However, here are some resources that may help:

  • SiePortal: https://support.industry.siemens.com/sieportal/ - Search for "Robox AS3015.002 firmware" and related error codes (827). Other users may have posted solutions or information.
  • Siemens Support: Contact Siemens Support directly through Siemens Support to inquire about firmware availability or potential replacement options.
  • Siemens Community: Siemens Community - Post your issue in the relevant forum (SimoCom, Industrial Automation) to see if other users have encountered this problem and have a solution.

Important Considerations:

  • Flashing the Robox with incorrect firmware can cause further damage. Ensure any firmware you obtain is specifically for AS3015.002.
  • Verify the CAN bus wiring and termination resistors are correctly installed.

Kind Regards,

Siemens Self Support

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