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SINUMERIK CNC automation systems: Sinumerik Transline 2000 Utilization 21 Display

Hello.
Our client has several machining lines based on the Sinumerik CNC.
The HMIs are implemented with Transline 2000 HMI PRO CS V07.02
In the Utilization 21 screen, the% of production is calculated differently depending on the production lines in the factory:In some it shows the% of the total to be produced in the entire shift and in others this% is above the expected one in the current shift time.
The customer wants all the HMIs to be parameterized according to the second case.But we can't find where this is set.
These calculations do not appear to be done in the PLC (CPU 317F2 PN/DP  NCU7x03).
Could you help us?Thanks.

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