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Industrial Edge: Issue Including Ie_databus & Ie_mqtt_connector Within Iem

When using the edge applications IE Databus and IE MQTT Connector simultaneously or individually in the IEM, the following error occurs.
If I want to connect to a databus via the IEM, I get a permanent load signal.
If I want to connect to a device via IE MQTT Connector, the interface for IE Databus appears.
The configuration of the bridge configuration is not displayed.
IEM version: 
Versioniem-os-1.5.1-4-amd64
IED version: 
Version ievd-1.10.0-6-a

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Answers(1)

IEM Edge Application Connectivity Issue - IE Databus & IE MQTT Connector

This issue with the IEM (version 1.5.1-4) and IED (version 1.10.0-6-a) stems from a known conflict when using IE Databus and IE MQTT Connector simultaneously or individually.

Observed Symptoms:

  • Permanent load signal when connecting to Databus via IEM.
  • IE Databus interface appearing when attempting to connect via IE MQTT Connector.
  • Bridge configuration not displaying.

Resolution:

Siemens has identified this as a defect and a fix is available. Please refer to Siemens Support FAQ 182527151 for detailed information and the necessary update instructions. Applying the recommended patch will resolve these connectivity problems.

If the issue persists after applying the patch, please open a support request via the Siemens Industry Online Support portal.

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