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SIMATIC WinCC: Following Refresh Including Pxd Document Alert lost Within Human machine interface

Hi
I add 2 UPS with SNMP protocol to SICAM PASS . I can read UPS data and old data in value viewer and simatic wincc , But alarm list is lost
config is :2 full server SICAM PAS V6 with winxp sp2
2 HMI with SIMATIC WIN CC V6
Can you help me
Can I upgrade wincc and sicam pas to newer version without buy new License
thanks
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Answers(1)

Hello, **Regarding the lost alarm list:** This is a known issue with older SICAM PAS V6 and WinCC V6 configurations when integrating SNMP-based UPS devices. The alarm handling often requires specific configuration adjustments within both systems to ensure proper propagation. **Regarding upgrades without new licenses:** Generally, upgrading without new licenses isn't permitted. However, check your existing license entitlements via SiePortal ([https://support.industry.siemens.com/sieportal/](https://support.industry.siemens.com/sieportal/)) to see if upgrade rights are included. Newer versions (PAS V7/WinCC V7+) offer improved SNMP integration and alarm handling. **Recommendation:** 1. **SiePortal:** Log into SiePortal to review your license status and available upgrade paths. 2. **Knowledge Base:** Search SiePortal for "SICAM PAS SNMP alarm handling" for specific configuration guides. 3. **Siemens Support:** If the above fails, create a support request on SiePortal for tailored assistance. Siemens Self Support.

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